Refund Policy
Last updated: 08/09/2025
Website: editmystatement.net
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At EditMyStatement, we aim to provide high-quality personal statement editing services to help students improve their applications. Please read our refund policy carefully before purchasing a service.
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1. Digital Service Disclaimer
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Our services are digital and delivered online.
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Once a personal statement is uploaded and editing has begun, the service is considered delivered digitally.
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As a result, refunds are limited and only granted under specific circumstances outlined below.
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2. Eligibility for Refunds
Refunds may be considered in the following situations:
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Service Not Provided – If you paid but we fail to deliver the agreed service (e.g., your personal statement was never reviewed or edited).
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Technical Issues – If a technical error prevents you from accessing the service and it cannot be resolved within a reasonable timeframe.
Refunds will not be given for:
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Dissatisfaction with the content of edits or feedback provided.
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Changes in personal circumstances or deadlines.
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Typos or minor issues that do not affect the overall quality of the service.
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3. How to Request a Refund
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To request a refund, contact us within 14 days of purchase at editmystatement.help@gmail.com.
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Include:
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Your full name
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Order number or payment reference
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Reason for requesting the refund
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We will aim to review your request and respond within 5 business days.
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4. Refund Process
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Approved refunds will be processed via the original payment method.
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Please allow 5–10 business days for the refund to appear in your account.
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5. Partial Refunds
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In some cases, a partial refund may be issued if part of the service was completed.
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This is at the discretion of EditMyStatement.
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6. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.
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7. Contact Us
If you have questions about our refund policy, please contact:
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Address: United Kingdom, Winchester, 50 st catherines road, SO23 0PS